Telephone reference request letter

When references are required as quickly as possible, taking references by telephone can help. (They can still be followed up with written reference requests if desired.)

This document includes:

• Guidance advice notes on taking references by telephone.
• Candidate reference declaration form (for the candidate to nominate their referees and authorise you to contact them).
• Form containing a list of suggested questions to be asked.

Guidance notes and reference forms are applicable to both work and personal telephone reference checks.